// A multi-tenant booking system I built the dashboards for — powering both individual users and multi-provider clinics with flexible scheduling and real-time updates.
Appointment was one of those projects where I got to see how tech can really transform day-to-day life. The idea was clear: make scheduling and booking simple, scalable, and customizable — whether you’re a single provider or a full-blown clinic with multiple doctors under one brand.
It’s a multi-tenant SaaS platform, which means each business, clinic, or even individual provider could spin up their own branded environment. That’s what made it so exciting: every tenant felt like they had their own independent platform, but under the hood, everything ran on the same scalable infrastructure.
My main role was building out the frontend and dashboards. On the provider/admin side, I worked on tools for managing availability — setting working hours, marking holidays, disabling specific slots — and making it all feel intuitive. On the user side, I wanted booking and cancellation to feel effortless, with clear confirmations and real-time updates.
I used React, Next.js, Tailwind CSS, and shadcn/ui to put together the interfaces, leaning on Redux Toolkit and React Query for clean state management and smooth API interactions. The frontend was built using Micro-Frontend principles, which let us split modules like User, Provider, and Admin into independently deployable apps. That made the whole system more modular and future-proof, even as features kept growing.
One of the trickiest challenges was balancing flexibility with simplicity. For a single provider, booking should feel lightweight. For a clinic with multiple departments and dozens of doctors, the system had to handle complex scheduling rules without becoming overwhelming. Designing those flows — and keeping them consistent across tenants — pushed me to think deeply about UI patterns and user experience.
Another piece I loved working on was integrating real-time notifications. Bookings, cancellations, reminders — they all had to flow instantly via email, SMS, and in-app messages. Seeing a provider’s calendar update in real time while a user gets a confirmation felt like a win for both sides.
Looking back, Appointment was more than just a scheduling tool. For me, it was about building dashboards that scale with complexity — from solo professionals to multi-doctor clinics — while still feeling personal and approachable. It’s the kind of project that reminded me why I love frontend work: taking something inherently complex and turning it into an experience that feels effortless.